Heartfelt condolences
Heartfelt condolences, in words that sound like you
When someone you care about loses a person they love, it is hard to know what to say. Here are condolence messages you can use or adapt — and a way to send something that stays after the flowers have gone.
Send a brick in their memory
How to write heartfelt condolences
There is no perfect sentence, and the person grieving isn't looking for one. What helps is knowing that you noticed, that you care, and that you remember the person they lost. Three things to keep in mind:
- Name the person who died. Saying their name tells your friend they are not being forgotten.
- Share one memory, if you have one. A small, true detail means more than a general phrase.
- Offer something specific, or nothing at all. "I'll bring dinner on Thursday" helps more than "let me know if you need anything."
Keep it short. A few sincere lines are enough.
Heartfelt condolence messages you can use
For a close friend
- I am so sorry about your mum. I'll always remember her laugh in your kitchen. I'm here, for whatever you need, for as long as you need it.
- There are no right words. I just want you to know I'm thinking of you, and of him, every day.
For a colleague
- I was so sorry to hear about your loss. Please take all the time you need — we have everything covered here.
- Thinking of you and your family at this difficult time.
For family
- We're all holding you close. She loved you more than she ever said out loud.
- Whenever you want to talk about him, we want to listen.
When you didn't know the person
- I didn't have the chance to meet your father, but I can see how much of him is in you. I'm so sorry.
The QR card
Something to give, when you're ready
Words in a card are a start. If you want to give something more, dedicate a brick on the Wall of Forever to the person they lost: their name, their years, and your message.
Your friend gets it by email. If you write the brick yourself, you can also print a small QR card to tuck inside your sympathy card — they scan it when they are ready.
A condolence gift that lasts
Flowers are beautiful for a week. A brick keeps the person's name on a wall people can visit from anywhere — for the cousin abroad, for the friends who couldn't make the funeral, for your friend on the hard days. Anyone they share it with can light a candle and leave a note.
Read how memorial gifts work, or see what goes on a memorial brick. If the family would like one place for everyone's messages, an online condolence book or an online memorial works the same way. If it is their mum they have lost, see what to say when a friend loses their mum.
Write their brick
The name of the person who died, their years, and a few words from you. You add who it is for on the next step.
What do you write in a condolence message?
Name the person who died, say you are sorry, and share one memory if you have one. A few sincere lines are enough.
Is it too late to send condolences?
No. Grief does not keep a schedule, and a message weeks or months later can mean a great deal.
How does the gift reach them?
By email, a few minutes after you pay, with a private link and a certificate. They do not need an account.
Can they personalise the brick themselves?
Yes. Leave it blank and they add the photo and words themselves, once, when they are ready.
Is it a physical gift?
No, nothing is posted. It is a brick on the Wall of Forever, an online wall, with a certificate to print.
How much is it?
From €5 for a single brick, paid once.
Send something that stays
A brick in their memory, for someone who is grieving.
Send a brick in their memory